FAQ
Best Seller
How do I place an Order?
Placing an order is as simple as Selecting your Frame Color, Size and then choosing “Buy Frame Only” and Payment. If you need both Frame and Lenses, choose “Buy Frame with Lenses” and follow the prompts to select
your Lens options.
What types of eyeglasses do you offer?
We offer a wide range of eyeglasses, including prescription glasses, sunglasses, and fashion frames. Our collection includes various styles, colors, and materials
to suit every taste and need.
How do I choose the right prescription for my glasses?
To choose the right prescription, please consult with an eye care professional.
You will need a current prescription that includes your sphere, cylinder, axis, and
pupillary distance (PD). If you need help interpreting your prescription, feel free to
contact our customer service.
Can I return or exchange my glasses?
Yes, we offer a hassle-free return and exchange policy. If you are not satisfied
with your purchase, you can return it within 7 days for a full refund or exchange.
Please ensure the glasses are in their original condition.
How long does it take to receive my order?
Typically, orders are processed and shipped within 7 business days, some
orders ships next day. Delivery times may vary depending on your location and
the shipping method selected at checkout.
Do you offer free shipping?
Yes, we offer free standard shipping on orders over a certain amount. Check our
shipping policy page for more details on shipping rates and available options.
How do I care for my eyeglasses?
To care for your eyeglasses, always handle them by the frames, clean the lenses
with a microfiber cloth, and store them in a protective case when not in use.
Avoid exposing them to extreme temperatures and harsh chemicals.
Do you provide lens options?
Yes, we offer a variety of lens options, including single vision, bifocal, trifocal,
and progressive lenses. You can also choose from different coatings, such as
anti-reflective, photochromic, and blue light blocking.
What are some common lens options available for eyeglasses?
Here are some common lens options available for eyeglasses:
1. Single Vision Lenses
- Description: Designed to correct a single vision prescription, these lenses provide the same power throughout the entire lens, suitable for distance vision,
near vision, or intermediate vision. - Ideal For: Individuals with nearsightedness (myopia), farsightedness (hyperopia), or astigmatism.
2. Bifocal Lenses
- Description: These lenses have two distinct optical powers, with a visible line dividing the lens. The upper portion is usually for distance vision and the
lower segment for near vision. - Ideal For: People who need correction for both distance and near vision but do not want progressive lenses.
3. Progressive Lenses
- Description: These multifocal lenses provide a gradual transition between different lens powers without visible lines on the lens. They allow for seamless
vision at all distances. - Ideal For: People who need vision correction for distance, intermediate, and near vision and prefer a cosmetic appearance without lines.
4. Photochromic Lenses (Transition Lenses)
- Description: These lenses darken in response to sunlight and return to a clear state indoors. They offer protection from harmful UV rays.
- Ideal For: Individuals who want the convenience of sunglasses without having to switch pairs outdoors.
5. Blue Light Blocking Lenses
- Description: Designed to filter out blue light emitted from screens, these lenses can help reduce eye strain and improve sleep quality.
- Ideal For: People who spend long hours in front of computers, smartphones, and other digital devices.
6. Anti-Reflective (AR) Coating
- Description: An additional coating that reduces glare and reflections on lenses, improving clarity and reducing eye strain.
- Ideal For: Anyone who drives at night or works on digital devices.
7. High-Index Lenses
- Description: Thinner and lighter than standard lenses, high-index lenses are designed for those with stronger prescriptions, providing a more comfortable
fit and appearance. - Ideal For: Individuals with high prescriptions who want a more flattering lens profile.
8. Polycarbonate Lenses
- Description: These lenses are impact-resistant and lightweight, making them a popular choice for children's eyewear and safety glasses.
- Ideal For: Active individuals or children due to their durability and safety features.
9. Rx Sunglasses
- Description: Prescription lenses integrated into sunglasses, allowing for vision correction while also providing UV protection.
- Ideal For: Individuals who need prescription lenses in a stylish sunglass frame for outdoor activities.
Conclusion
Selecting the right lens option depends on your specific vision needs, lifestyle, and personal preferences. It's always best to consult with an eye care
professional to determine the best choice for you.
Can I use my insurance for purchases?
Many insurance plans cover prescription eyewear. Please check with your
insurance provider to see if our services are covered and how to claim your benefits. If you need an itemized receipt for reimbursement, we can provide that upon request.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. All transactions are processed securely.
How can I contact customer support?
You can reach our customer support team through our Contact Us page or just
send us a Text at 347-233-0828. We are available via email, phone, or live chat
during our business hours.